I mistakenly credited my payment to the wrong vNeft account. How can this be resolved?

Please email us the following details:

• Brand Name

• UTR Number

• Date of Payment

• Amount Paid

• Bank Account to which payment was made

• Transaction proof/attachment (screenshot or PDF)

Once we receive this information, we’ll check and assist you with the next steps.

Note: Please double-check account details before making future payments to avoid delays or failed transactions.