Support FAQ (30)

Folder for adding Support FAQ articles

How to contact Support?

Created by Sachin Shetty, Modified on Mon, 23 Jun at 2:59 PM by Vrishabha Vandakudari
My vNeft payment hasn't been credited. What should I do?

Created by Vrishabha Vandakudari, Modified on Thu, 19 Jun at 1:23 PM by Vrishabha Vandakudari
My vNeft payment bounced. What are the next steps?

Created by Vrishabha Vandakudari, Modified on Thu, 19 Jun at 1:25 PM by Vrishabha Vandakudari
My Net Banking/Credit Card/UPI payment hasn't been credited. What should I do?

Created by Vrishabha Vandakudari, Modified on Thu, 19 Jun at 1:28 PM by Vrishabha Vandakudari
I mistakenly credited my payment to the wrong vNeft account. How can this be resolved?

Created by Vrishabha Vandakudari, Modified on Thu, 19 Jun at 1:30 PM by Vrishabha Vandakudari
I made a payment on the Individual Wallet / Porter Credit(through the Porter Mobile App) instead of my business account. How can I transfer the balance?

Created by Vrishabha Vandakudari, Modified on Thu, 19 Jun at 5:16 PM by Vrishabha Vandakudari
Unable to Add User through the Dashboard – What should I do?

Created by Vrishabha Vandakudari, Modified on Sun, 22 Jun at 9:37 PM by Vrishabha Vandakudari
How do I update user details (Name, Email ID, or Phone Number)?

Created by Vrishabha Vandakudari, Modified on Sun, 22 Jun at 9:38 PM by Vrishabha Vandakudari
I'm facing an issue with adding a user, or a user is blocked/deactivated/facing login issues.

Created by Vrishabha Vandakudari, Modified on Sun, 22 Jun at 9:39 PM by Vrishabha Vandakudari
How do I update or add GST details for my business?

Created by Vrishabha Vandakudari, Modified on Sun, 22 Jun at 9:40 PM by Vrishabha Vandakudari